Pflegefall

Mit Blick auf eine gesunde und sichere Zukunft

Care Guide

Care case

Suddenly needing care – what to do?

Suddenly needing

care – what to do?

  • A family member suddenly finds themselves unable to cope alone.
  • Relatives face many questions:
    • Where can I find competent help?
    • What needs to be organized?
    • Who pays for care costs?
    • What happens to home ownership in the event of needing care?
  • What will happen to family members now?
  • Often, the need for care begins in the hospital, especially for older people.
  • It often becomes apparent even at that stage that ongoing care will be necessary.
  • Important decisions are pending – what’s the best way to organize yourself?

The 7 steps in a care situation

The 7 steps in

a care situation

1. Seek care advice

  • You are not alone:  ​​Care advisory centers offer quick help.
  • Experienced care advisors help assess the situation.
  • Advisory centers will also support you in the next steps.

2. Clarify responsibilities

  • Who makes decisions when the person in need of care is unable to do so?
  • Possible documents:
    • Advance healthcare directive
    • Power of attorney for care
    • Power of attorney
  • Clarify responsibilities within the family.

3. Assess care needs

  • How much support is needed?
  • A general overview of the care required helps in choosing the type of care.

4. Obtain information on types of care.

  • Home care:
    • At home, within your own four walls
    • Care provided by family members, caregivers or outpatient care services
    • Mixed forms are possible
  • Inpatient care:
    • Care outside the home
    • Partial inpatient care: e.g., day care
    • Full inpatient care: e.g., nursing home

5. Choose the appropriate form of care

  • Make the decision together with family members and a care advisor.
  • Possible:  Temporary solution until permanent care is available
  • Important:  Who can provide support, where, and how?
  • Tip:  Keep a care diary
    • Helps in assessing self-employment
    • Important for the care level application

6. Apply for a care level

  • Necessary for long-term care insurance benefits
  • Application to:  Long-term care insurance funds
  • Assessment by:  Medical Service (MD) or MEDICPROOF
  • Assessment:  Classification into care level
  • Based on this:
    • Care benefits in kind
    • Aids
    • Care allowance
    • Subsidies and other benefits

7. Apply for financial assistance

    • After receiving the care level classification (ideally within 5 weeks)
    • Then:  Apply for care allowance

We are here for you!

We’d be happy to advise you on which services are right for you. This way, you’ll receive basic care tailored to your individual needs or those of your loved ones. Do you have any questions? Our staff will be happy to answer them. Give us a call!